Traveltech giant ixigo has taken a major step toward becoming a complete travel ecosystem by introducing Delhi Metro ticket booking on its ixigo Trains app. This new feature comes in collaboration with the Delhi Metro Rail Corporation (DMRC) and the Open Network for Digital Commerce (ONDC), making metro journeys smoother and faster for millions of commuters in the capital region.
With this move, passengers can now purchase QR-based metro tickets directly from the app and pay seamlessly without waiting in long queues. The service aims to simplify daily commutes and enable integrated trip planning across trains, buses, flights, and now urban transit systems.
Cashback Adds Incentive
To celebrate the launch, ixigo is offering 100% cashback up to Rs 50 for first-time metro ticket bookings. The offer is valid on tickets booked between 9 a.m. and 11 a.m., encouraging passengers to try the new digital service.
This limited-time incentive not only drives adoption but also positions ixigo as a digital-first solution for urban travel, competing with physical ticketing counters and smart cards. It blends convenience with affordability, which has always been a core part of ixigo’s growth strategy.
Leaders Share Vision
Speaking about the development, Dinesh Kumar Kotha, CEO of ixigo Trains and Confirmtkt, highlighted that the integration is in line with ixigo’s mission to build a connected travel ecosystem. “Delhi Metro is the backbone of NCR’s daily commute. By enabling instant ticket bookings, we are helping passengers save time and plan their journeys end-to-end within our app,” he said.
From DMRC’s side, Vikas Kumar, Managing Director, welcomed the collaboration. “Bringing metro ticketing onto a trusted platform like ixigo gives passengers greater flexibility and convenience, while also boosting adoption of digital ticketing,” he stated.
ONDC Connects Mobility
Adding to this, Vibhor Jain, Acting CEO & COO of ONDC, explained how ixigo’s role strengthens the broader digital travel infrastructure in India. “By linking metro ticketing with trains, buses, and flights, ixigo is helping ONDC build a unified mobility layer for the country,” he remarked.
The Delhi Metro, already the largest metro system in India with nearly 400 km of track and over a dozen lines, is witnessing record ridership. In August alone, it touched its highest-ever daily ridership of 8.1 million journeys, underlining the need for easy ticketing solutions.
ixigo’s Growing Reach
Founded in 2007 as Le Travenues Technology Ltd., ixigo has grown into one of India’s most prominent online travel agencies (OTAs). In fiscal 2025, the company recorded more than 540 million annual active users, reflecting its dominance in the sector.
Beyond just bookings, ixigo has introduced several tech-driven innovations such as predictive waitlist confirmation for trains, AR-based coach locators, and an AI-powered voice assistant. Its subsidiary Zoop provides e-catering, allowing passengers to order meals delivered right to their train berths.
What is ixigo
For those new to the platform, ixigo is more than just a ticketing app—it is a full-scale mobility hub. The company enables users to book trains, buses, flights, hotels, and now even metro tickets, all within a single application.
Its focus on affordable pricing, digital innovation, and customer-centric solutions has helped it build trust among India’s massive traveler base. By expanding into metro ticketing, ixigo is showing how traveltech platforms can integrate urban mobility with intercity travel, setting a new benchmark in convenience.
Future of Urban Travel
The integration of Delhi Metro ticketing into ixigo Trains reflects the company’s long-term vision of unifying different modes of travel on one platform. With its partnerships with DMRC and ONDC, ixigo is not just solving today’s travel pain points but also shaping how millions of Indians will move tomorrow.
As metro systems expand across Indian cities, ixigo’s role in providing seamless booking and connected journeys will only grow, making it a vital part of the country’s smart mobility future.
