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Tag: customer service outsourcing

Is India the ‘New China’ for US? Some Americans Think So

Discussion Ajay S Chauhan Ajay S Chauhan -
India recently overtook Japan to become the world’s fourth-largest economy. This major achievement brings joy across India and signals its growing global influence. Many...

Firstsource Solutions Expands into UK Retail with Ascensos Acquisition

Industry Richa Paul Richa Paul -
Firstsource Solutions, a business process management (BPM) company under the RP-Sanjiv Goenka Group, has acquired Ascensos, a UK-based customer experience outsourcing company. Ascensos, known...

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