Webuters Technologies Pvt. Ltd., a leader in digital transformation and IT consulting, has announced a new strategic partnership with Benesse India. Benesse India is a subsidiary of the Benesse Corporation, a prominent Japanese education company with nearly 70 years of experience. This collaboration focuses on improving Benesse India’s Zoho CRM system and enhancing its customer relationship management, marking a significant milestone in their growing relationship.
Since entering the Indian education sector in 2022, Benesse India has been working to improve educational services for schools across the country. With the support of Webuters, Benesse India has successfully optimized its CRM systems to improve customer engagement and streamline operations. This partnership is aimed at helping Benesse India efficiently manage customer data and interactions, while also increasing operational productivity through automation and advanced analytics.
Key Benefits of the Partnership
Through tailored modifications and integrations by Webuters, Benesse India’s CRM system has seen a significant enhancement. The company now benefits from better data management and smoother customer interactions, which is crucial for their growing educational services.
The collaboration has led to increased efficiency at Benesse India by automating several manual processes. This allows the team to focus more on their core tasks, such as improving educational services, while spending less time on repetitive administrative duties.
Webuters has also implemented advanced analytics, providing Benesse India with actionable insights, especially in terms of customer sales and services. This has helped the company make informed decisions and improve customer service strategies.
Leaders’ Views on the Partnership
Krishna Bhatt, CEO of Webuters, shared his excitement about the partnership, saying, “Our collaboration with Benesse India highlights our commitment to delivering exceptional CRM solutions tailored to the education sector. We are excited to formalize this partnership and look forward to expanding our collaboration to provide even more innovative solutions.”
Hemant Joshi, CEO of Benesse India, expressed his appreciation for Webuters’ work: “We are in the early stages of our journey in India and have unique requirements. Webuters has been flexible and responsive, helping streamline our operations and making our team’s work more efficient. We are grateful for their dedication and support.”
Shoko Ikeda, Zoho Lead Manager at Benesse India, added, “As we take on new challenges in India, the Zoho system is essential for managing customer information. Webuters has helped us unlock the potential of this system, meeting our new requests and contributing significantly to our business.”
Looking Ahead
This partnership not only strengthens the relationship between Webuters and Benesse India but also lays the foundation for future collaboration. Both companies are committed to enhancing user experience and operational efficiency through ongoing technological advancements.
Webuters Technologies is a leading provider of digital transformation solutions, specializing in AI, digital commerce, product engineering, and IT consulting. Known for their cutting-edge solutions, Webuters helps businesses worldwide leverage technology for sustainable growth.
Benesse India, a subsidiary of Japan’s Benesse Corporation, is dedicated to improving educational services in India. Since 2022, the company has been involved in initiatives that foster lifelong learning and contribute to individual growth through innovative educational products and services.
