Urban Company has reported strong revenue growth for the quarter ended December 31, 2025 (Q3 FY26), while consolidated losses continue due to ongoing spending on its newer high-frequency housekeeping business, InstaHelp. The update has been shared through the company’s shareholder letter and quarterly disclosures.
Revenue from operations is reported at Rs 383 crore for the quarter, showing a 42% year-on-year increase. Net losses stand at Rs 21 crore, narrowing compared to earlier periods, even as investments continue in scaling new categories.
The Gurugram-based home services platform has also reported Net Transaction Value (NTV) of Rs 1,081 crore in Q3 FY26. This is up 36% year-on-year when Saudi Arabia is excluded, with growth supported by festive-season demand and steady additions of new users.
At a consolidated level, an adjusted EBITDA loss of Rs 17 crore has been reported. The loss is largely linked to InstaHelp, which continues to expand rapidly but remains loss-making at this stage.
Core Business
Urban Company’s core marketplace business, excluding InstaHelp, is reported to be profitable during the quarter. The company has stated that the core segment delivered an adjusted EBITDA profit of Rs 44 crore, even as newer verticals added pressure on consolidated margins.
The India Consumer Services segment, excluding InstaHelp, has reported NTV of Rs 781 crore, reflecting 21% year-on-year growth. Revenue from operations in this segment has risen 26% to Rs 265 crore, indicating stable demand across key categories.
Contribution profit in the India Consumer Services business has increased to Rs 168 crore, which is 21.6% of NTV. This compares with 20.4% in the same quarter last year, showing some improvement in unit economics.
Adjusted EBITDA margins for this segment have improved to 5.6% of NTV, up from 4.4% in Q3 FY25 and 2.4% in Q2 FY26. Based on the first nine months of FY26, full-year margins are expected to remain slightly ahead of FY25 levels.
Partner Earnings Rise
The company has also shared updated income figures for service partners on the platform. During Q3 FY26, active service partners are reported to have earned an average monthly net in-hand income of Rs 28,322 after deductions.
The top 20% of service partners earned around Rs 42,418 per month, while the top 10% and top 5% earned Rs 47,471 and Rs 51,673, respectively. These numbers are being tracked as the company expands services and increases order volumes.
Urban Company has reported 7.8 million annual transacting users and 59,475 monthly active service partners as of the end of the quarter. These figures indicate continued scale-up across the platform’s supply and demand base.
The company has closed Q3 FY26 with a cash balance of Rs 2,095 crore. It has said this gives it enough runway to invest in newer categories while keeping the core marketplace profitable.
Native Brands Grow
Urban Company’s native brands business has shown sharp growth during the quarter. NTV in this segment has risen 93% year-on-year to Rs 79 crore, led by products such as water purifiers and electronic door locks.
Revenue from operations in the native brands segment has doubled to Rs 62 crore. The segment’s adjusted EBITDA loss has narrowed to Rs 4 crore, which is 5% of NTV, compared with 27.9% a year earlier.
International operations, covering the UAE and Singapore and excluding Saudi Arabia, have also shown improvement. NTV in this segment has increased 79% year-on-year to Rs 193 crore, while revenue from operations has reached Rs 50 crore.
The international segment has reported an adjusted EBITDA profit of Rs 4 crore, or 2% of NTV. Performance is said to be supported by a wider service mix and a stronger value proposition in these markets.
InstaHelp Scales Fast
InstaHelp, launched earlier in the year, continues to grow quickly in order volume. The housekeeping vertical has recorded 1.61 million orders and Rs 28 crore in NTV in Q3 FY26, compared with 0.58 million orders and Rs 10 crore in the previous quarter.
Revenue from InstaHelp has been reported at Rs 6.8 crore for the quarter. However, the vertical posted an adjusted EBITDA loss of Rs 61 crore, making it the main reason for the company’s consolidated losses.
While absolute losses have increased quarter-on-quarter, the adjusted EBITDA loss per order has improved to Rs 381 from Rs 760 in Q2 FY26. The company has said this is expected to improve further as average order value rises and partner utilisation increases.
Overall, Urban Company’s quarterly results reflect a mix of strong growth in its core services and international business, while higher spending on InstaHelp continues to weigh on consolidated profitability in the near term.
