Finarkein has appointed Prasad Shetty as Senior Director and Head of Delivery and Customer Success, strengthening its leadership team as the company scales its financial data and infrastructure services in India. The appointment comes as Finarkein expands its work with banks and financial institutions across the country.
Shetty joins Finarkein after serving as Senior Director at Perfios. He brings over two decades of experience across banking, financial services, fintech, and enterprise technology delivery. His role at Finarkein will focus on managing delivery operations and improving customer success outcomes for institutional clients.
According to the company, the appointment is aimed at ensuring consistent execution, platform scalability, and reliable service delivery as demand for data-driven financial infrastructure continues to grow.
In his new position, Shetty will oversee delivery and customer success functions, with responsibility for ensuring smooth implementation of Finarkein’s platforms across client organisations. The company said his mandate includes strengthening client engagement and ensuring that technology deployments meet operational and regulatory requirements.
Finarkein works with financial institutions to help them move from fragmented data systems to integrated, enterprise-grade data platforms. The company operates in areas such as open finance, data intelligence, and regulated financial data access.
As financial institutions increasingly rely on digital infrastructure to manage credit, risk and compliance, Finarkein said the delivery and customer experience layer has become critical to long-term partnerships.
Professional Background
Shetty has more than 22 years of experience in technology delivery and digital transformation. Over his career, he has worked with organisations including Perfios, Lentra, IBM, Tata Capital and Bandhan Life, where he led large-scale enterprise programs and technology initiatives.
His experience includes managing complex implementations for banks and non-banking financial companies, as well as working on digital product innovation and system modernisation projects. This background is expected to support Finarkein’s growing client base across the BFSI sector.
The company said Shetty’s exposure to both product-led fintech firms and traditional financial institutions adds depth to its leadership team.
Finarkein’s management stated that execution quality and customer trust are key priorities as the company scales its operations. The firm works with more than 100 BFSI organisations and supports frameworks such as Account Aggregator, OCEN and ONDC-FS.
With increasing regulatory oversight and data governance requirements, the company said it is investing in leadership and systems to ensure dependable delivery and long-term client confidence.
Shetty, in a statement, said Finarkein is focused on building core infrastructure for India’s evolving credit and financial ecosystem. He added that his role will centre on improving how institutions access and use financial data at scale.
Finarkein positions itself as a provider of financial data infrastructure that combines regulatory alignment with modern data orchestration and analytics. Its platforms are used by lenders and financial institutions to improve decision-making and operational efficiency.
The appointment reflects a broader trend among fintech infrastructure companies to strengthen delivery and customer-facing leadership as enterprise adoption increases. Reliable execution is seen as essential as platforms become more deeply embedded in core financial workflows.
Finarkein said it will continue to invest in technology and leadership to support growth while meeting the evolving needs of India’s financial services sector.
